11-21-2018
16:36
- last edited on
11-22-2018
12:30
by
FerdinandFitbit
11-21-2018
16:36
- last edited on
11-22-2018
12:30
by
FerdinandFitbit
I have a fit-bit blaze. The right hand top bottom keeps lighting up and when I am wearing it, it will randomly vibration and say notification off on. It is set to off but it keep popping up and saying loading music. I do not have music on my iPhone. I also have all notification off in the fitbit app and in my setting on my iPhone. It is draining my battery. I have restarted it by holding down the right slide bottom and the bottom left bottom. THAT DOES NOT WORK! I have tried shutting it down from the system setting THAT DOES WORK!! Its is not that old and I use it everyday for work. PLEASE SEND ME HELP ASAP!
Moderator edit: Updated title for clarity
11-22-2018
12:29
- last edited on
04-01-2025
09:37
by
MarreFitbit
11-22-2018
12:29
- last edited on
04-01-2025
09:37
by
MarreFitbit
Hi there @Keldrees, welcome to the Fitbit Community Forums! 🙂
I'm sorry to hear that your Blaze is behaving like this and thanks a lot for what you've alredy tried to get it to work.
Since you've already tried to restat the tracker to no avail, I can recommend setting it up as a new device and see if this makes any difference. For this, go to the Account section at the top right corner on the Fitbit app and select the option that says "Set up a new device". Follow the on-screen instructions and once you're done, your tracker should be syncing without a problem.
Hope this helps, let me know if you need anything else.
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08-05-2019 19:12
08-05-2019 19:12
I have the same thing... it woke me up after midnight last night (watch vibrates, notifications, 'loading music', then 'no music').
It's a bug, but the question is why did it start happening?, why does it happen randomly?, and most importantly...how to stop it.