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Notifications not working with the new Fitbit app

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‎07-26-2019 20:02 - last edited on ‎07-27-2019 16:35 by Fitbit Moderator

‎07-26-2019 20:02 - last edited on ‎07-27-2019 16:35 by Fitbit Moderator

Spent several hours repeatedly trying the directions to fix notifications that are no longer working, only to find out that downgrading the app to an older version instantly restored functionality.  I know the blaze is no longer being sold but it's pretty **ahem**ty to not even test your updates on the devices you supposedly support.

 

Moderator edit: Updated subject for clarity 

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‎07-27-2019 16:39

‎07-27-2019 16:39

Welcome to the Community @Sicah. Thanks for the details mentioned. I appreciate that you shared in the Forums the solution that worked for you. 

 

If you happen to have this issue in the future, please confirm that you performed this troubleshoot. Rest assure that every update that Fitbit does to the Fitbit app is to fix any bugs that might be affecting users, you can learn more about it by checking: What's changed in the latest release of the Fitbit app?

 

Let me know how it goes. I'll be around if you need further assistance. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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