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Notifications, only vibration

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‎08-19-2016 07:38 - last edited on ‎11-07-2018 18:22 by Moderator Alum

‎08-19-2016 07:38 - last edited on ‎11-07-2018 18:22 by Moderator Alum

I just got my Blaze a few days ago, yesterday I noticed when my notifications came text,calls, etc It will only vibrate, does not show anything.  And when I turn my wrist to see the display it stays black. Is there some glich or do i need to replace it?  Also the piece that connects into the band is kinda lose is this normal?

 

Thanks

 

 

Moderator edit: subject updated for clarity

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2 REPLIES 2

‎08-19-2016 08:22

‎08-19-2016 08:22

Try a restart. Do it at least 3 times.


Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

If that doesn't help
Contact Support
http://help.fitbit.com/?cu=1

Community Council Member

Wendy | CA | Moto G6 Android

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‎08-19-2016 11:48

‎08-19-2016 11:48

Is quick view enabled? Your fitbit will not automatically turn on when receiving a notifacation, but waits for a tap, press of a button, or a raise and twist of the wrist.
Quick view arm should be close to horizontal before twisting.
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