help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Number of calories burned on Blaze are different than on Dashboard

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-20-2017 11:10 - last edited on ‎12-22-2017 06:37 by Moderator Alum

‎12-20-2017 11:10 - last edited on ‎12-22-2017 06:37 by Moderator Alum

Hi,

 

Just got my Fibit yesterday, so not sure whether this should happen. I went on a quick jog today and after I finished the watch showed I burned 150 calories, however, when I logged on the dashboard it only shows 45 and does not increase my calorie intake. Any suggestions on how to solve this?

 

Thank you 🙂

 

 

Moderator edit: subject for clarity

Best Answer
0 Votes
1 REPLY 1

‎12-22-2017 06:40

‎12-22-2017 06:40

A warm welcome to the Community @Anne2295.

 

Are you verifying that your tracker is syncing? Keep in mind that in order to see your information updated, you need to be syncing your Blaze. If it is syncing, could you please tell me if your are manually logging any type of activity that might be reducing your information like walking or running?

 

If you are logging any of these activities, please delete it by selecting the activity and tap the trash icon. Remember that you can register your activities by selecting them directly from the Blaze by swiping to Exercise and select the activity that you will do.

 

Hope to hear from you soon. 

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes