11-20-2016 12:30
11-20-2016 12:30
I'm having a recurring problem where my Blaze fails to sync with my phone and then apparently decides to use every scrap of power available to try and continue attempting a sync with no success. Going into the app to manually sync does nothing, it still just spins forever using a lot of battery power. Force stopping the app and then opening it back up fixes the problem. (This causes other unaddressed problems mentioned in other posts) It's not everyday, but it can be a few times a week.
Using a Nexus 6P on Android 7.0, Fitbit app 2.38, Blaze firmware 17.8.301.7 with All Day Sync enabled.
11-21-2016 03:29
11-21-2016 03:29
It's great to see you around @Ryanxiety. Regarding the syncing inconvenience, I recommend following our syncing troubleshoot. About the battery issue, I recommend following these tips to maximize your tracker's battery life:
Let me know the outcome.
11-22-2016 19:55
11-22-2016 19:55
I'm sorry, I wasn't clear. The Fitbit App kills the phone battery when it fails to sync. I've tried all the sync troubleshooting but nothing really works. The issue is that it fails to sync just once every few days and then just keeps trying to do the failed sync forever until I either force close the app through the Android app manager or restart the phone, while spending as much of the phone's power as it possibly can. It syncs fine immediately after I do either of those steps.