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One of the metal dots missing on Blaze's charger

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‎04-16-2019 09:21 - last edited on ‎04-17-2019 18:15 by Moderator Alum

‎04-16-2019 09:21 - last edited on ‎04-17-2019 18:15 by Moderator Alum

A few days ago I realized that one of the 4 metal dots used for charging on the back of my Blaze, seems to have fallen off. My Blaze can’t charge now. Is there anything I can do to fix this or is it just trash now?

 

Moderator Edition: Updated title for clarity

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‎04-17-2019 18:19

‎04-17-2019 18:19

Welcome to the Fitbit Community forums @Erinraye517! I apologize for the delay in my response. Thanks for letting us know that one of the charging dots is missing, and that you can't charge your Blaze because of it. I appreciate the details you provided. contacted Customer Support and it seems that you have already a case with them, so please wait for their instructions, I'm sure they will do their best to help you. 

 

Let me know if there is anything else I can do for you! 🤗

Alexandra Modératrice Français | Directrives Fitbit

| Accepte le post comme Solution!

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