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Order Difficulties

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Frustrated talking to customer service maybe I should cancel

 

Moderator Edit: Title for Clarity

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11 REPLIES 11

Sorry to hear that. Are you not getting any answers from them?

Kelly | Oklahoma
Alta HR, Blaze, Flex 2, Charge 2, Charge, and Aria * IPhone 7+

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What are you frustrated about?

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No they can not answer my question at all

Sent from my iPad
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Is this about trying to get order status?  You gave them your order number, correct?  

Kelly | Oklahoma
Alta HR, Blaze, Flex 2, Charge 2, Charge, and Aria * IPhone 7+

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What's the question?

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Yes and yes

Sent from my iPad
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Why is it when I click on check order status in my confirmation email it tells me to log in so I do and it keeps saying log in?

Sent from my iPad
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When you called, could they pull up your order over the phone at least?

Kelly | Oklahoma
Alta HR, Blaze, Flex 2, Charge 2, Charge, and Aria * IPhone 7+

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Are you logging in with the correct account and passeord?

 

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Yes

Sent from my iPhone
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Thanks for helping out! @Rich_Laue @Kmransom123 @matt9013 @Fizzie94

 

@tdquatrini Is there anything I may be able to assists with? I don't think I got any specifics from your posts. If you'd like, you could privately message your order number to me so that I may ensure everything is going smoothly. 

 

Let me know if there's anything I can do to help!

Community Moderator - English/EspañolEmerson | Community Moderator - English/Español

I run all over SF. What's your story?

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