help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Overcharged, now battery drains too fast

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-08-2017 10:20 - last edited on ‎02-15-2019 18:20 by Moderator Alum

‎03-08-2017 10:20 - last edited on ‎02-15-2019 18:20 by Moderator Alum

I accidentally left my Blaze charging for well over 10 hours. Today the battery has drained incredibly fast. Could I have possibly damaged it?

 

 

Moderator edit: subject updated for clarity 

Best Answer
0 Votes
3 REPLIES 3

‎03-09-2017 06:31

‎03-09-2017 06:31

Please clean the contacts
http://help.fitbit.com/articles/en_US/Help_article/My-tracker-s-battery-isn-t-charging/?q=not+chargi...


Then Do a Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

If it doesn't help Contact Support
http://help.fitbit.com/?cu=1

 

I leave mine charging overnight. But My computer goes into sleep mode after an hour.

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer
0 Votes

‎03-10-2017 03:39

‎03-10-2017 03:39

It's great to welcome you @Firefly71 and @WendyB thanks for stopping by.

 

I don't think you tracker got overcharged, I recommend putting it to charge the again the necessary hours (1 or 2) and then test it. The battery shouldn't drain.

 

Let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes

‎03-10-2017 08:37

In response to AlejandraFitbit

‎03-10-2017 08:37

I'll have to agree,not likely to be overcharged, Fitbit has a very good charging controller. 

I'm wondering how hot it was when you removed the tracker from it's charger. Heat has a way of destroying batteries. 

Best Answer
0 Votes