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Personal best

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‎08-02-2016 15:59

‎08-02-2016 15:59

My Fitbit doesn't have the correct personal best listed. Is there a way to update this with the correct information? Is there something I should do to ensure the next time I beat my personal best, it's accurately reflected?
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‎08-04-2016 08:05 - last edited on ‎03-04-2025 09:13 by Fitbit Moderator

‎08-04-2016 08:05 - last edited on ‎03-04-2025 09:13 by Fitbit Moderator

Hi there @educ8ed1. Welcome to the Fitbit Community! 😄

If your profile is not reflecting your correct personal best, I would recommend logging out of your account and trying to log  back in. Make sure you're using the same email address and password and that you're logging back in and not creating a new account. After that, see if your personal best shows accurately. If it doesn't, please attach a screenshot of what it appears to be your personal best and another one of the day where you made more steps/distance/burned more calories to see what could be causing this.

Let me know how it goes!

Ferdin | Community Moderator, Fitbit

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‎08-04-2016 18:09

In response to FerdinandFitbit

‎08-04-2016 18:09

Thank you for your response. I will send the attachments momentarily.
Sent from my iPhone
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