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Poor Battery Life for Blaze HR

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‎10-19-2017 13:14 - last edited on ‎11-02-2017 17:33 by Moderator Alum

‎10-19-2017 13:14 - last edited on ‎11-02-2017 17:33 by Moderator Alum

My husband and my Fitbit Blaze charge will not last more than a day!  We have done all of the suggested steps.  I put both Fitbits on the charger last night.  At 6:32am both had full charge.  It is now 4:00pm and BOTH Blaze are dead!  I have done all of the suggested fixes for BOTH Blaze.  I also turned everything off.  What good is the Charge HR if you cant get you notifications nor track heart rate during a run?

 

Please tell me Fitbit has a fix for this.  I think it is ridiculous that the company has not put out anything despite all of the complaints.  It only took one simple google search to figure out I am not alone in my frustrations. Please provide some resolution!

 

Moderator edit: Title

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36 REPLIES 36

‎10-25-2017 09:32

In response to KB9WNS

‎10-25-2017 09:32

Did you find out anything?


Sent from my Verizon, Samsung Galaxy smartphone
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‎10-25-2017 11:26

In response to KB9WNS

‎10-25-2017 11:26

Omg! I hope so too! I didn't know about the certificate issue??


Sent from my Verizon, Samsung Galaxy smartphone
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‎10-25-2017 11:44

In response to Jessicarabbit1

‎10-25-2017 11:44

27 Sept 2017

 

"Error 526 Ray ID: 3a4e795cb9be2df7 • 2017-09-27 12:30:25 UTC
Invalid SSL certificate"

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0 Votes

‎10-26-2017 12:01

In response to KB9WNS

‎10-26-2017 12:01

If you are connected via WiFi during the syncing process the WiFi can interfere with the Bluetooth.  Either turn off WiFi while syncing or change the channel settings on your WiFi router.  Usage of one of the edge channels such as 1,2 13, or 14 will help as Bluetooth is around channel 6 and 7.  Turn off any Bluetooth and WiFi devices such as speakers, etc when not in use.  By turning off unused devices you also help the range and performances of the devices your are using.  All of these devices operate on the same range of frequencies in the 2.4 GHz ISM band and will interfere with each other.  It is also good for general security to not have any unused devices turned on as it gives "drive by" hackers less opportunity to hack into your equipment. 

 

Samsung recently sent out software updates for the S7 and S7 Edge within the last month.

Some driver may not play well with the FitBit's software.

 

Now, if we could get FitBit to have a "turn off Bluetooth" or an "airplane mode" option on our trackers to help with security and battery life that would be great.  No need to have the Bluetooth in my tracker advertising my presence.  

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‎10-26-2017 12:52

In response to KB9WNS

‎10-26-2017 12:52

I am having the same problem.  My battery doesn't last half a day.  Also, sometimes my watch will die, but if I restart it, it shows that it still has battery life left.  I tried following the trouble-shooting formula posted here.

@KB9WNS wrote:

I have the same problem along with sluggish syncing.  Seems to be a Bluetooth connectivity issue that many users are reporting.  I restarted the Blaze 3 times, turned-on all day sync, restarted the Blaze, turned off all day sync, restarted the Blaze and it seems to have improved battery life. 

 


After I tried to restart it for the 3rd time I got a symbol that was a frozen thermometer over a triangle.  Now I can't get it to restart at all.

 

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‎10-26-2017 13:16 - edited ‎10-26-2017 13:17

In response to Jessicarabbit1

‎10-26-2017 13:16 - edited ‎10-26-2017 13:17

No!!! As a matter of fact Fitbit, in an email, acknowledge that my Blaze was defective but they would NOT replace it because it was ONE MONTH out of the warranty.  They thought giving me 20% discount would be a great idea.  The only thing is in other forums users are discussing how the fact that they are having the same issues with the replacement Blaze.  Really sad that Fitbit would not just simply be a good company and recall the Blaze.

@Jessicarabbit1 wrote:
Did you find out anything?


Sent from my Verizon, Samsung Galaxy smartphone

 

Best Answer

‎10-26-2017 13:32

In response to VWS

‎10-26-2017 13:32

What phone are you using?

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‎10-27-2017 08:44

In response to KB9WNS

‎10-27-2017 08:44

I have an LG V20. 

@KB9WNS wrote:

What phone are you using?


After getting the frozen thermometer symbol, I put the Blaze back on the charger.  The symbol went away, but the charger still had the wrong time.  I restarted my phone and the Blaze and was able to finally get them to sync.  We'll see if it lasts for even a day.

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‎10-27-2017 10:17

In response to VWS

‎10-27-2017 10:17

I have a galaxy note 5.It's crazy how all of a sudden these blazes and doing this


Sent from my Verizon, Samsung Galaxy smartphone
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0 Votes

‎10-27-2017 11:18

In response to VWS

‎10-27-2017 11:18

I currently have 19 hours on a charge and it's still fully charged.  Bluetooth is turned on.  Something in a database went goofy.  I have normal battery life again.  

 

 

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‎10-27-2017 13:01

In response to KB9WNS

‎10-27-2017 13:01

Still at full battery at 3 PM CDT.

Best Answer

‎10-27-2017 19:08

In response to KB9WNS

‎10-27-2017 19:08

Yayyy!


Sent from my Verizon, Samsung Galaxy smartphone
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‎10-27-2017 19:09

In response to KB9WNS

‎10-27-2017 19:09

Really?? That's great!! I'm gonna try mine!


Sent from my Verizon, Samsung Galaxy smartphone
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‎10-27-2017 19:14

In response to KB9WNS

‎10-27-2017 19:14

Hi there..I have a Galaxy note 5


Sent from my Verizon, Samsung Galaxy smartphone
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‎10-27-2017 19:15

In response to ManMenaBabyBigE

‎10-27-2017 19:15

Oh wow! That sucks! Yes!! They should recall it!


Sent from my Verizon, Samsung Galaxy smartphone
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‎10-27-2017 19:18

In response to VWS

‎10-27-2017 19:18

Wth? I have not got the thermometer signal?But I haven't tried anymore with it.. I think I will charge it and see


Sent from my Verizon, Samsung Galaxy smartphone
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‎01-02-2019 21:46

In response to Jessicarabbit1

‎01-02-2019 21:46

I do have the same problem on my Blaze. I have to charge it every day more than once. It started to happen a month or two ago. Everything is turned off, I don't know what else to do. I was already thinking on a different alternative: buy a smarter watch.

Please do let us know once a fix or a workaround is available. 

 

I am connected with a Samsung galaxy S8

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