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Problems with Blaze

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‎01-01-2018 11:10

‎01-01-2018 11:10

I got my Blaze 2 months ago. I like much about it but have 2 significant issues.  1. The Sleep tracking function is very erratic. About 1/3rd of the nights, it shows sleep starting at obviously late times, for example, 2:30 am when I was snoring by 11 pm.  The other 2/3rds, it detects the correct sleep time.  Any suggestions?.  2. The battery life after a full recharge is only 2 days.  I've tried dimming display etc to get the best working time I can, but I can't improve it much.  Is 2 days all I can expect?  Or am I missing a trick?  

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‎01-01-2018 13:11

‎01-01-2018 13:11

For the battery

Please clean the contacts
http://help.fitbit.com/articles/en_US/Help_article/My-tracker-s-battery-isn-t-charging/?q=not+chargi...

 

Then Do a Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

Also See this thread for charging best practices. If you are not charging it correctly you could be damaging the battery
https://community.fitbit.com/t5/Charge/Fitbit-charge-battery-problems/m-p/1323307#M53291

 

http://help.fitbit.com/articles/en_US/Help_article/1799

 

If that does not help contact support
http://help.fitbit.com/?cu=1

 

Community Council Member

Wendy | CA | Moto G6 Android

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