07-10-2017
13:06
- last edited on
07-10-2017
14:28
by
MatthewFitbit
07-10-2017
13:06
- last edited on
07-10-2017
14:28
by
MatthewFitbit
Hi guys I cant get into my app, I have tried the uninstall/reinstall and power on and off the phone. I have also checked the trusted certificates so I'm thinking its deffo a fitbit issue. Amy thoughts?
Answered! Go to the Best Answer.
07-10-2017 14:28
07-10-2017 14:28
This was due to a site-wide mobile outage that has now been resolved. App login and functionality should now be working normally. Thanks everyone for your patience while we worked to fix this.
07-10-2017 13:09
07-10-2017 13:09
Yes I'm having the same problem
07-10-2017 13:22
07-10-2017 13:22
Hi
I'm having the same problem!
07-10-2017 13:24
07-10-2017 13:24
I can't either. Very frustrated!
07-10-2017 13:33
07-10-2017 13:33
Same here
07-10-2017 13:33
07-10-2017 13:33
I talked to someone at Fitbit. They said that they're having issues with their network system and will being back and running in a couple of hours
07-10-2017 13:49
07-10-2017 13:49
I've been having the same problem, glad I'm not the only one.
07-10-2017 13:53
07-10-2017 13:53
I ccan't rather. I get message saying wrong password, after no network and also fitbit.com not available...but if I login with the browser it work. I reinstalled the app but nothing. Look like the last update screwed up something. Really frustrating...
07-10-2017 14:06
07-10-2017 14:06
Yes it really is annoying. I hope this isnt a trend as I had issues with the Surge rash aswell and stayed loyal to Fitbit by getting a blaze. I just hope they can give us info or a solution and quick.
07-10-2017 14:28
07-10-2017 14:28
This was due to a site-wide mobile outage that has now been resolved. App login and functionality should now be working normally. Thanks everyone for your patience while we worked to fix this.