07-10-2017
13:06
- last edited on
07-10-2017
14:28
by
MatthewFitbit
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07-10-2017
13:06
- last edited on
07-10-2017
14:28
by
MatthewFitbit
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Hi guys I cant get into my app, I have tried the uninstall/reinstall and power on and off the phone. I have also checked the trusted certificates so I'm thinking its deffo a fitbit issue. Amy thoughts?
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07-10-2017 14:28
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07-10-2017 14:28
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This was due to a site-wide mobile outage that has now been resolved. App login and functionality should now be working normally. Thanks everyone for your patience while we worked to fix this.
07-10-2017 13:09
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07-10-2017 13:09
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Yes I'm having the same problem

07-10-2017 13:22
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07-10-2017 13:22
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Hi
I'm having the same problem!

07-10-2017 13:24
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07-10-2017 13:24
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I can't either. Very frustrated!

07-10-2017 13:33
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07-10-2017 13:33
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Same here

07-10-2017 13:33
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07-10-2017 13:33
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I talked to someone at Fitbit. They said that they're having issues with their network system and will being back and running in a couple of hours
07-10-2017 13:49
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07-10-2017 13:49
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I've been having the same problem, glad I'm not the only one.

07-10-2017 13:53
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07-10-2017 13:53
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I ccan't rather. I get message saying wrong password, after no network and also fitbit.com not available...but if I login with the browser it work. I reinstalled the app but nothing. Look like the last update screwed up something. Really frustrating...

07-10-2017 14:06
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07-10-2017 14:06
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Yes it really is annoying. I hope this isnt a trend as I had issues with the Surge rash aswell and stayed loyal to Fitbit by getting a blaze. I just hope they can give us info or a solution and quick.

07-10-2017 14:28
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07-10-2017 14:28
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This was due to a site-wide mobile outage that has now been resolved. App login and functionality should now be working normally. Thanks everyone for your patience while we worked to fix this.
