08-17-2016 01:24
08-17-2016 01:24
On Sunday I did 30000 steps and burned 4076 calories, I took a picture of the screen on
my dashboard to send to a friend, on Monday I wake up and it recaluted my calorie data for Sunday to 3076 and recalculated/ reduced all my calorie data dating back to May by 25%. It now calculates my new calorie data 25% less than it did before ( I would do 15000 steps and always be at 3000 calories burned, with 15K steps I am barely oover 2000 calories burned. Can someone help with this issue if they know how to correct. Thanks
08-17-2016 01:26
08-17-2016 01:26
This is the fit Bit Blaze Btw
08-17-2016 07:09
08-17-2016 07:09
Hello @iambaq.Would it be possible to post both sxreenshots, with the time on Sunday that it was taken?
08-23-2016 05:23
08-23-2016 05:23
Hello @iambaq welcome to the Fitbit Community! I would like to ask if you change any of your personal information on your account settings? or manually add any activity? Since the calorie burn estimate that Fitbit provides take into account your BMR ( basal metabolic rate, is the rate at which you burn calories at rest just to maintain vital body functions like breathing, heartbeat, and brain activity), the activity recorded by your tracker and any activities you log manually. Also as @Rich_Laue mentioned the screenshot will help us determine what might have caused your information to change.
Keep me posted! 🙂
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