Recent Sync Issues

[Andhanni]

Okay what might have changed in the last week or so?

I have an Android Phone that recently upgraded to 6.0.1 and post upgrade the App appears to not find my Blaze at times and I have to force Sync.  At times I get a RED dot and a black message that the app cannot locate my blaze even when they are right next to each other.

Any advice would be appreciated.

[TracyV125]

This is a great point.  Maybe this is the reason my Blaze started saying "phone not found" when starting a GPS exercise.  I did an update to my Android Galaxy 6 Edge a week or 2 ago.  This does seem to be the same time that I started having issues.

Following this thread.

[fudge22]

It is very possible that your newer version of Android isn't fully supported by the fitbit app, which causes problems like the one you are experiencing. As long as there is a workaround, until all of the bugs get worked out you may continue to experience that issue in my opinion.

[Rich_Laue]

Did you restart the phone since the app update? At the minimum turn off/on bluetooth. This would be necessary if the BT drivers where updated.

I alsp havent had to do it recently, but use to have to delete the app and instaal a fresh copy from the play store.

[Andhanni]

@Rich_Laue actually I travel quite a bit and am shutting the phone routinely for flight (I am not a Airplane Mode guy)... But it was a good question.

As for the reinstall of the App not wanting to go down that road just yet.  Really would hope that a company like Fitbit would have done proper development with regression testing and other testing.