Refund status : Half Year still Waiting for Refund.

[Adarsh.Katare]

I send so many emails and didn't get a reply.
its Half Year and didn't receive any Refund, I also contacted my bank they said they didn't receive any amount in Account.
You guys told me refund can take 5 weeks, in some case 7 Weeks but now it's been 5 Month.
I complain on 1 Sep and you guys ask me to return the product so I send your product and you confirm on 12 Sep that you received the product and told me to wait 5 weeks to get Refund but It's been now 17 Weeks. Now I don't have a product nor my money.
I also told you guys that I need this money as soon as possible for medicine of allergy infection which created by your product.
I got mentally stressed now, I constantly check my account to money but got disappointed.
Your company gives me mentally stress, in Blood pressure, No fitness.
Give me my Money back with Interest.

Moderator edit: Updated title for clarity, removed personal information

[FerdinandFitbit]

Hi there @Adarsh.Katare, welcome to the Fitbit Community Forums! 🙂

First of all, I'd like to apologize about this inconvenience. I'd also like to thank you for your patience with this process.

I've just spoke with our Support Team about this and they should be getting back with you shortly with any available update on your refund status.

Please, keep an eye on your inbox for more instructions. If you need anything else, I'm always around!

[Adarsh.Katare]

Its been Half year, I didn't get my refund, I send the product on 10 Sep 2018 and till now your guys ask me to be patient and now they not even reply. Why don't you take action? I'm a student, I need my money.