Relax feature stuck on "Sync with Fitbit app" in Windows 10

[davidpilny]

I've got the new firmware update, however when I open the Relax feature, it still says I should sync the tracker with my Fitbit app. Tried several times, restarted tracker, phone etc., but the sync cannot seem to get to finish, although all the stats in the app get updated. I have a Windows 10 phone. Is there some problem with Windows 10 app or should I just wait?

[jmattwood]

It must be a two stage update as mine did the same, though using Android. Ended up connecting to PC with USB to get the second part complete (using the Windows 10 app)

[Robhuff46]

Having same problem using Samsung phone...  Not syncing?

[davidpilny]

Thanks. What worked for me was to sync the fitbit in the phone and make sure that it went all the way to the end. The sync kind of stopped at 70% and then after a while when the screen turned off the sync stopped. But if I checked for a while and let it go to the end it finally worked and the fitbit showed updating screen.

[Harshini]

Yes that helped so much. Thank you.