help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Reminder to move stats not the same on app as on Blaze

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-12-2019 18:22 - last edited on ‎03-13-2019 08:39 by Fitbit Moderator

‎03-12-2019 18:22 - last edited on ‎03-13-2019 08:39 by Fitbit Moderator

My blaze shows I’ve completed 11 hrs of the 250 steps, but the app only shows 10. Says I didn’t walk at all. I walked to the end of my parents long block and back. App say I didn’t. 

 

 

Moderator edit: updated subject for clarity

Best Answer
1 REPLY 1

‎03-13-2019 08:58

‎03-13-2019 08:58

@Mooshima Welcome! It's good that the community is growing! Sorry to hear that your tracker isn't showing the same data on your app. Try logging out from the app, restart your phone and log back in. Also restart your Blaze. After this see how they behave.

 

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

Best Answer
0 Votes