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Replacing FitBit Blaze with no warranty

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‎01-21-2021 10:13

‎01-21-2021 10:13

I got my FitBit from my best friend's husband when she passed away three years ago. He has moved away and never gave me any paperwork for it. It still works but will not hold a charge for longer than 24 hours. Can I get a replacement without the paperwork?

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‎01-21-2021 10:26

‎01-21-2021 10:26

@Marnie74 - I’m sorry to say your Blaze is well past the warranty time of one year so Fitbit will not replace it. But please try restarting your Blaze. Do it 2 or 3 times. Often, that will solve a problem like this. 

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‎01-21-2021 12:57

‎01-21-2021 12:57

Even if it was still under warranty, which it's obviously not, Fitbit warranties are non transferrable. 

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‎01-21-2021 16:46

‎01-21-2021 16:46

Hi there they only have a one year warranty

Really nice gift though, I would try cleaning all the connections on your fitbit and charger to see if that helps, also turning off location and some settings will keep it charged longer,  On your device and watch.    Hope this helps  🙂

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