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Reset Blaze to change users

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-25-2016 06:47 - last edited on ‎09-23-2021 13:20 by Fitbit Moderator

‎12-25-2016 06:47 - last edited on ‎09-23-2021 13:20 by Fitbit Moderator

Hi,

 

My husband got me a new apple nike watch for xmas, so i was wondering how i can reset my fitbit Blaze, so he can start using it.

Thanks for your help and Merry Xmas!

 

 

Moderator Edit: Clarified subject

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4 REPLIES 4

‎12-25-2016 06:49

‎12-25-2016 06:49

No need to reset. If he sets up a new fitbit account and adds the Blaze as a new device it will delete any data on it and reassign it to his account.

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‎12-25-2016 06:49

‎12-25-2016 06:49

Merry Christmas!

 

No need to reset it. He just needs to set it up using his own email and it will take over for him.

http://help.fitbit.com/articles/en_US/Help_article/1873

 

Community Council Member

Wendy | CA | Moto G6 Android

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‎12-25-2016 10:13

‎12-25-2016 10:13

Hi, Ive done everything it says to do in the trouble shooting area in regards to receive notifications on the fitbit blaze.  I am still NOT receiving any notifications on the fitbit.  What else can i do?  Please help.

 

Thanks

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‎12-25-2016 10:47

In response to miamiff

‎12-25-2016 10:47

Can I just check that these are steps you took to set it up:

 

https://help.fitbit.com/articles/en_US/Help_article/1979/

 

There is also a link in that help if you have problems. If you have been through that too then it's probably a case for customer support:

 

http://help.fitbit.com/?l=en_US&cu=1&fs=ContactUs

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