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Reset watch

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I forgot to charge it, and now the date and time are wrong. How do I reset it?

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Try a restart. Do it at least 3 times.

 

Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

If that doesn't help:

 

Change Time
On the computer: Go to the Dashboard and click on the gear and choose settings from the drop down. Scroll down to time zone Change


Phone: Click on account upper top right looks like an envelope. Scroll down to advanced settings and do the same as above

 

It needs to sync before it takes place

Community Council Member

Wendy | CA | Moto G6 Android

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Syncing your tracker will reset the time. 

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