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Resetting from pounds to kilograms.

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‎07-13-2017 08:57 - last edited on ‎07-14-2017 04:24 by Moderator Alum

‎07-13-2017 08:57 - last edited on ‎07-14-2017 04:24 by Moderator Alum

Since the latest update, when I got to enter weight on the app, it keeps changing from pounds to kilograms. I have updated the information several times on the website, synced the app and it changes back but then the next day back to kilograms. Any ideas why? Just the update? #frustrated.

 

Moderator edit: Subject for clarity

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‎07-14-2017 04:31

‎07-14-2017 04:31

Welcome to the Community @Tmkirk. Are you syncing your tracker with multiple devices or just your phone? Keep in mind that if you sync with multiple devices, all the devices you use should have the same information to avoid discrepancies. Also, please make sure to successfully sync to save any changes.

 

Hope to hear from you soon. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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