Run Map not syncing

[Usmcterp]

I ran today and while summary stats synced (distance and average pace), all the other lower details did not.  The map or mile intervals are not showing. I manually started my run on the Fitbit and everything showed on the tracker after I selected finished. This is getting frustrating with all the run sync issues lately.  

[SilviaFitbit]

It's great to have you here @Usmcterp! I would like you to confirm that you followed this procedure to properly use connected GPS. Also, I would like you to make sure that you have the latest version of the app which is 2.37 for iOS and 2.53 for Android. 

Also, reply to the following questions: 

- Are you using Android or iOS?

- Did you notice that it was showing data in the app after you finished it? 

Keep me posted! 

[Usmcterp]

2.37 for IOS is loaded. General data showed in app immediately after but detailed data is not showing. It showed on the Fitbit but not the phone.  After the recent fix, it had been showing up in the app but not today. 

[Usmcterp]

And also ensured it was connected before, I hit start run. 

[SunsetRunner]

Ran my first half marathon today. At first the app wouldn't sync the map. All credibility gone.. I was devastated. After swiping down what felt like ages it finally synced. There is much work to be done fitbit.. 

[Rich_Laue]

May i ask @SunsetRunnerif you started your run recording from the tracker or the app?

If starting from the app, you might have this issue.