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Runs not showing correct distance & random routes

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‎05-23-2018 13:40

‎05-23-2018 13:40

All of a sudden, when I complete a run, it is showing me running in straight lines, going back & forth. Also it is showing I’m running further than I actually am. In my running group last night for instance, we did 4.8K (everyone has some form of tracker, different brands etc), they all showed between 4.8-4.9K but mine showed 5.6???

 

Any ideas? 

 

Thanks

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‎05-25-2018 14:46 - edited ‎05-25-2018 14:48

‎05-25-2018 14:46 - edited ‎05-25-2018 14:48

It's great to see you around @Julieb74. Thanks for the details you've mentioned.

 

In this case, each tracker might show different data because they will track the information using different algorithms. When using Fitbit Blaze, it will work with the sensors on your nearby phone to track GPS data. You can improve the distance by entering your stride length. 

 

In regards, to the map not showing the correct route. Please confirm you have the latest version of the app which is 2.51 for iOS and 2.72.1 for Android. Also, if you can provide me with a screenshot of the data you're getting so I can further assist you. 

 

Hope this helps! Keep me posted. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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