Samsung Galaxy edge 7 no text.or call notifications blaze

[Diannaroen]

I got a new Samsung Galaxy edge 7 a few weeks ago and I no longer receive call or text notifications. I've tried restarting the phone, blue tooth, Blaze, notifications on Blaze and have removed and reloaded the app. I've done everything people have suggested on these boards and it still won't work. It says the device is supported and I should be receiving calls and texts on my blaze. I'm at a loss. Thanks in advance for any help.

[Rich_Laue]

If you use to receive then  them the phone must be supported. 

Have you tried using the test function in thr aoo? 

I also am nit sure what everything is, shutdown phone, not just a restart? When swipe bf the phones notification doen, do you see an entry for Fitbit notifications are running? 

Does the connected Gps work, if you have a Blaze or Charge2?

Check in your sound settings, swipe down and long press on sound icon. Is notifacations set to show up on lock screen? 

Is the app up to date? 

Did they stop with an app upgrade? If so delete the app and install a fresh copy. 

Try the send test again. 

[Diannaroen]

Thank you! Had no idea there was a test feature or how to get to the notifications via fitbit app!

[Rich_Laue]

Settings - devices - name of tracker - call and text motifs around then tap the gear in the right too - test.
Check that the notifications look at the correct apps.. Does Connected GPS work? This uses the same channel as notifications.

[AlejandraFitbit]

A warm welcome to the Community @Diannaroen, thanks for troubleshooting this issue by yourself and @Rich_Laue thanks for stopping by!  I would like to know if the information provided worked for you? If you keep having inconveniences, I recommend following @MarreFitbit's instructions in the My tracker isn't receiving notifications (Android Fitbit app) post.

I hope this helps, let me know the outcome. 

[maxieengel]

I cant see the name whos calling on my samsung 7 edge pls help

[maxieengel]

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@Diannaroen wrote:
I got a new Samsung Galaxy edge 7 a few weeks ago and I no longer receive call or text notifications. I've tried restarting the phone, blue tooth, Blaze, notifications on Blaze and have removed and reloaded the app. I've done everything people have suggested on these boards and it still won't work. It says the device is supported and I should be receiving calls and texts on my blaze. I'm at a loss. Thanks in advance for any help.

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I cant see the name whos calling on my samsung 7 edge pls help