02-26-2016 12:51
02-26-2016 12:51
02-26-2016 14:37
02-26-2016 14:37
@jtmbell The app has to be open as well. Is your app open?
02-26-2016 19:19
02-26-2016 19:19
02-27-2016 17:42
02-27-2016 17:42
02-27-2016 17:47 - edited 02-28-2016 04:25
02-27-2016 17:47 - edited 02-28-2016 04:25
Two thoughts would be to completly shut the phone down, this is the only way to definately reset the phones hardware.
Second thought would be to remove the Fitbit app and reinstall.
02-27-2016 17:53
02-27-2016 17:53
02-27-2016 18:09
02-27-2016 18:09
I would contact Fitbit, they have a way of seeing the back end of what is happening with your tracker.
02-27-2016 18:53
02-27-2016 18:53
02-29-2016 07:55
02-29-2016 07:55
@EmersonFitbit Still no luck in using Connected GPS on my Samsung Galaxy S5 Active
Just curious, is anyone else using Connected GPS with a Samsung Galaxy S5 Active. I think I've tried everything, but maybe I'm missing something.
02-29-2016 08:07
02-29-2016 08:07
02-29-2016 08:09
02-29-2016 08:09
@ccrawford - did you go into the phone's settings and set Fitbit to "Always" for location services?
Kelly | Oklahoma
Alta HR, Blaze, Flex 2, Charge 2, Charge, and Aria * IPhone 7+
02-29-2016 09:32
02-29-2016 09:32
02-29-2016 09:37
02-29-2016 09:37
@ccrawford Glad you got yours working. Android does not have the "while using app" for location services so I'm still at a loss.
03-01-2016 04:36
03-01-2016 04:36
03-02-2016 15:41
03-02-2016 15:41
Ah, the App has to be open. That was my issue. Thanks for the help!
03-07-2016 07:23
03-07-2016 07:23
03-10-2016 06:45
03-10-2016 06:45
Hello @jtmbell, @ccrawford, @Kmransom123, @kevinpars and @ScaD it's great to have you here! 🙂 @jtmbell thanks for sharing the troubleshoot, I'm glad to know you can now use the connected GPS. @ScaD Do you have the notifications "On" ? Please take some time to review this thread about Connected GPS for any inquiry about this feature.
Let me know how it goes! 🙂
It is health that is real wealth and not pieces of silver and gold! Share your story!
03-10-2016 06:54
03-10-2016 06:54
03-12-2016 04:00
03-12-2016 04:00
Hello @ScaD! 🙂 have you tried the procedure advised on this help article to get the notifications on your Blaze?
Keep me posted! 🙂
It is health that is real wealth and not pieces of silver and gold! Share your story!
03-12-2016 22:52
03-12-2016 22:52
Hi,
I have tried it a few times, but no results;
I am going to find a solution, i won't give up
Anyone with a android phone: can you look of the blaze in the list of paired devices?