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The S8 is not fully supported by fitbit and it's not on their list of supported devices at www.fitbit.com/devices
Some people manage to get it to sync, others don't, and there seems to be a particular issue with notifications. Have a look at this thread that goes into more detail:
https://community.fitbit.com/t5/Android-App/Samsung-Galaxy-S8-compatibility/td-p/1946855
Best AnswerEverything else is working just no notifications, gutted as wanted that for Work. Decisions now send it back or wait to see if they make the s8 compatible
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Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
That other thread has been discussing the issue for a couple of months so it doesn't sound like there's a quick fix coming. It's worth checking how long you have to return it for a refund - you don't want miss that window.
Best AnswerWoohoo suddenly decided to switch itself off this afternoon and now notifications are working !! Happy me 😁😁
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