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Screen activation issue

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My Fitbit Blaze has developed an issue just recently with the screen turning on. It will turn on from the side button and from the double tap, but turing my wrist no longer activates the screen. I tried resetting the fitbit but the issue persists. Please help!

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Just double-checking with your verbiage. You said you have reset the Fitbit. Does that mean you have re-started it by pressing the left and the the lower right-hand buttons? If that is the case, have you gone into the Settings menu on the device itself and checked to see whether Quick View is selected as On? I turn mine off at night so the light does not wake me up, and I sometimes forget to turn it back on in the morning. If this is what you meant by resetting it and I misunderstood, then disregard my non-help Smiley Happy

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Just double-checking with your verbiage. You said you have reset the Fitbit. Does that mean you have re-started it by pressing the left and the the lower right-hand buttons? If that is the case, have you gone into the Settings menu on the device itself and checked to see whether Quick View is selected as On? I turn mine off at night so the light does not wake me up, and I sometimes forget to turn it back on in the morning. If this is what you meant by resetting it and I misunderstood, then disregard my non-help Smiley Happy

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Thanks I didnt even know that setting existed, one of my kids was playing with it must have changed it. Problem soved

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@Benura wrote:

Thanks I didnt even know that setting existed, one of my kids was playing with it must have changed it. Problem soved


Exellent!

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