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Screen goes blank when in bike mode

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‎06-24-2018 05:35

‎06-24-2018 05:35

I make sure my Blaze is fully charged when I go out cycling but it turns off whilst out even on a short ride of 30 to 60 mins. It will not turn on again until I put it in the charger and then shows a full battery. GPS etc is turned on and it syncs with my phone. The data and map will show on my phone but only to the point where it turned off. Help please! 

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‎06-25-2018 05:45 - last edited on ‎10-24-2025 17:50 by Fitbit Moderator

‎06-25-2018 05:45 - last edited on ‎10-24-2025 17:50 by Fitbit Moderator

It's great to see on board @HeyJudy.

It's weird to hear that your Blaze is registering your information when it goes off while you are biking. Have you check that the brightness of the tracer is strong enough when you are out? Keep in mind that you can adjust this so you will be able to see the screen while being out. You can also try to restart the tracker before going out.

Try these tips and let me know how it goes. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎06-25-2018 08:50

In response to AlejandraFitbit

‎06-25-2018 08:50

It actually goes dead. I then have to charge it. I think there is a problem with the battery as it has turned off today when just using as a watch after being fully charged overnight

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