Screen has gone blank and will not come on

[SamAlex94]

My Fitbit Blaze was working fine until last night, then the screen went blank and would not come on accept for periodically while the screen was still very dim and would be flashing like a light bulb about to go out. At first i thought this was because the battery was low but after i charged it im still having the same problem. It is still synced to the app but i cant control anything on the watch itself. I have already tried a power reset any suggestions?

[FerdinandFitbit]

Welcome to the Community Forums @SamAlex94! 🙂

I'm sorry you're having problems with your display not turning on 😕

The fact that it's still syncing indicates that  this is clearly something related to the display directly and not the tracker itself. Just for curiosity... How exactly did you restart your tracker?

Just to be sure, please restart it  by pressing the left and lower right buttons for 10-12 seconds. This will make your tracker to reboot. Try this a couple of times and see if it makes any difference and let me know if you still need more help with this!