help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Second hand blaze has previous steps data

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-19-2017 02:32

‎05-19-2017 02:32

Hi just bought a second hand blaze and it has steps data from previous owner on. Having thought it would reset I linked to my account and now this data has added to my profile. Can i reset this please?

 

Pete

Best Answer
0 Votes
2 REPLIES 2

‎05-19-2017 09:38

‎05-19-2017 09:38

Hi

 

Feel free to check out the fitbit article:

 

How do I delete data?

Learn how to delete steps and floors, profile data, greetings, and weight logs.
Best Answer
0 Votes

‎05-19-2017 09:59

In response to SunsetRunner

‎05-19-2017 09:59

The Blaze itself will only have data tyat was recorded after the user last synced,  and only has a 30 day memory. 

Best Answer
0 Votes