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Seeing yesterday's information

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-08-2017 02:50 - last edited on ‎09-13-2017 06:33 by Moderator Alum

‎09-08-2017 02:50 - last edited on ‎09-13-2017 06:33 by Moderator Alum

My Fitbit doesn't seem to re synced from yesterday. My steps, calories are carried on from yesterday. How can I re-start from fresh for a new day? I have tried syncing it and restarted the watch but it is still not having any affect on it.

 

Moderator edit: subject for clarity

Best Answer
0 Votes
3 REPLIES 3

‎09-08-2017 12:50

‎09-08-2017 12:50

Have you tried turning off the blaze and turning it on?  

On your blaze, go to settings --> shutdown --> confirm.  

Sync again.  

 

If this does not work, please try re-installing your fitbit app.  

if that does not work, please reach out to support.  

Best Answer

‎09-09-2017 01:04

In response to kawaiiko

‎09-09-2017 01:04

Hello,
Thank you for your help.

Yes I shut it down and 're synced tried many times. Don't know what
happened to it but today it seems to be working ok. Fingers crossed. Of
it goes again I will try 're installing it.
Best Answer

‎09-13-2017 06:35

In response to Vicky2017

‎09-13-2017 06:35

It's great to welcome you @Vicky2017, thanks for troubleshooting this by yourself and @kawaiiko for stopping by.

 

I am glad to hear that this issue has been resolved and that now your information is corrected. Is this happen again, be sure to be constantly syncing your Blaze.

 

If you need anything else, do not hesitate in posting it. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer