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Sent my Fitbit Blaze back to you/ time does not sync with actual time/? Can’t find my tracking slip

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‎01-20-2019 07:33

‎01-20-2019 07:33

I sent my Fitbit Blaze back to you last summer/ the time on the Blaze does not sync with actual time/ took it back to Best Nuy & they could not fix it/ they tried but said to send it back to your place- I did that/ waiting to hear from you  or send me a new one as I really like it & rely on it,

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‎01-20-2019 08:14

‎01-20-2019 08:14

Hi @BubbaJoyce

 

When you returned your Blaze, did you have a RMA (return merchandise authorization) and a Fitbit case number? That is how they track these devices.

 

For warranty and returns information, click here.

 

Stepping in the U.S.A. since September 2013. Android 14

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1 REPLY 1

‎01-20-2019 08:14

‎01-20-2019 08:14

Hi @BubbaJoyce

 

When you returned your Blaze, did you have a RMA (return merchandise authorization) and a Fitbit case number? That is how they track these devices.

 

For warranty and returns information, click here.

 

Stepping in the U.S.A. since September 2013. Android 14

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