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Set up new device to existing account

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‎04-09-2017 23:25

‎04-09-2017 23:25

It is not saving my calories when added - they are disappearing?

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‎04-10-2017 06:07

‎04-10-2017 06:07

A warm welcome to the Community @nicolevallance. Could you please be more specific about the inconvenience you have? Are you having problems setting up your tracker or with the calories? in the meantime, please confirm you are doing the following to paired the tracker from your Fitbit app:

 

  1. From the Fitbit app dashboard, tap or click the Account icon.
  2. Tap Set Up a Device.
  3. Choose your tracker and follow the onscreen instructions to continue.

 

Hope to hear from you soon. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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