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Shows watch 12/12 hours active but not on App

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‎01-21-2019 12:10

‎01-21-2019 12:10

Second day in a row, that my Fitbit says I’ve been active and then on my app it says I’ve missed an hour. I sync it too

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‎01-21-2019 21:18

‎01-21-2019 21:18

Welcome to the forums!

 

Happens to me a lot as well

 

You can contact support about it

Contact
http://help.fitbit.com/?l=en_US&cu=1&fs=ContactUs

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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‎01-22-2019 06:39

In response to WendyB

‎01-22-2019 06:39

Been happening to me all month. 

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