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Sleep Stages aren't showing

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‎03-03-2018 05:00 - last edited on ‎03-05-2018 07:13 by Fitbit Moderator

‎03-03-2018 05:00 - last edited on ‎03-05-2018 07:13 by Fitbit Moderator

I have a Fitbit Blaze and every time I wear it to sleep it only shows the old version! I've tried everything. I've even tried putting my tracker on always on heart rate. Please help me with this issue.  

 

Moderator edit: Updated subject for clarity 

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‎03-05-2018 07:12

‎03-05-2018 07:12

Welcome to the Community @NicoKozak! Thanks for the troubleshoot you've tried. I would like you to confirm the following requirements: 

 

- Make sure your Blaze has the latest firmware version 17.8.402.1

- Confirm you have the latest app version

- Which message are you receiving when you tap on your sleep graph on your app? 

 

Keep me posted! 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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