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Sleep Stages shows 'No Stages'

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‎03-28-2017 07:25 - edited ‎03-28-2017 07:26

‎03-28-2017 07:25 - edited ‎03-28-2017 07:26

I have a blaze and i received the sleep insights yesterday morning after i woke up. Delighted that it being a suprise, i tried to sync multiple times to see Sleep Stages.

 

I did not see any and just brushed it off, figuring i need tracker updated to see the data. I recieved the firmware update yesterday evening and it was successful.

I still do not see Sleep Stages last night too, even after the update. Anyone in the same boat ?

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71 REPLIES 71

‎03-28-2017 07:37

‎03-28-2017 07:37

I did the firmware update a few days ago and lst night was the first night it showed up. Give it a few days. 

Best Answer

‎03-28-2017 18:18

‎03-28-2017 18:18

Yes! Same thing happened to me! I have successfully "updated", but I have no sleep stages recorded. I know the other features work because I get the sleep insights and I get data/updates for my cardio score. Please help/fix the bug!!

Best Answer

‎03-28-2017 22:23

In response to SLR525

‎03-28-2017 22:23

I got sleep stages the night immediately following the firmware update, however, the next night (last night) the stages were absent.

Best Answer

‎03-28-2017 22:46

In response to SLR525

‎03-28-2017 22:46

Same thing, got the update, worked first night then back to the old way the second night! This is the most important feature to me, very disappointed

Best Answer

‎03-28-2017 23:41

‎03-28-2017 23:41

No sleep stages for me either - and I know it's updated as I have a new "Relax" feature which is quite good, but definitely missing the sleep stages as I'm curious/interested about this.

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‎03-29-2017 03:37

‎03-29-2017 03:37

Same here.  Quite disappointed...  Hope they fix this quickly as this is vital information for me!!

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‎03-29-2017 04:44

‎03-29-2017 04:44

I could see sleep stages finally. I am quite happy as i always wanted to check how my sleep varies. 

 

I also got update for the fitbit app, which shows the social side of things, the community feature.

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‎03-31-2017 12:27 - last edited on ‎04-03-2017 10:54 by Moderator Alum

‎03-31-2017 12:27 - last edited on ‎04-03-2017 10:54 by Moderator Alum

My app showed my sleep stages two nights ago, but not last night. Any ideas?

 

Moderator edit: edited title for clarity

Best Answer

‎03-31-2017 13:16

In response to Gizzie66

‎03-31-2017 13:16

I'm experiencing the same thing.  Worked for a few days and last night it is back to the old way.

Best Answer

‎03-31-2017 13:45

In response to Jctheplumber

‎03-31-2017 13:45

Has yours returned for you yet? Mine went to the old style as well.

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‎03-31-2017 13:54

In response to Popeye76

‎03-31-2017 13:54

Yes it came back the next night, i will let you know if it works tonight

Regards

John Clark
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0 Votes

‎03-31-2017 15:01 - edited ‎04-01-2017 07:11

In response to Popeye76

‎03-31-2017 15:01 - edited ‎04-01-2017 07:11

@Popeye76 wrote:

Has yours returned for you yet? Mine went to the old style as well.

Yep. Had the stages for the last two three nights...

Best Answer

‎03-31-2017 15:33

In response to Linky1234

‎03-31-2017 15:33

Mine worked one night, the nothing. I kinda like it, just needs to work.

Best Answer

‎03-31-2017 19:59

‎03-31-2017 19:59

Mine still isn't showing,  2 nights of stages and 2 nights without so far 😞

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‎03-31-2017 21:18

‎03-31-2017 21:18

Why has this thread been categorised as 'solved' when patently it has NOT been solved.

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‎03-31-2017 21:21

In response to njsn

‎03-31-2017 21:21

Mine seems to be working ok now
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0 Votes

‎03-31-2017 21:30 - edited ‎03-31-2017 21:33

In response to njsn

‎03-31-2017 21:30 - edited ‎03-31-2017 21:33

@njsn, @Hanithsolved their own problem, therefore the thread has been marked solved.

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0 Votes

‎04-01-2017 05:32

In response to Gizzie66

‎04-01-2017 05:32

Mine too. Worked for 4-5 days and now I'm back to the old view. I liked the stages and wish it would come back!

Best Answer

‎04-01-2017 06:03

In response to Gizzie66

‎04-01-2017 06:03

I'm having the same experience

Best Answer
0 Votes