04-11-2017
22:27
- last edited on
04-12-2017
06:08
by
AlejandraFitbit
04-11-2017
22:27
- last edited on
04-12-2017
06:08
by
AlejandraFitbit
Hey, I did an update a few weeks ago and thought it was great having slept update that somebody could see how much they had been awake and also how sleep had been during the night, but now it's back to the old back how do you do that bring back the new update again.
Thanks for the reply,
Tove
Moderator edit: Subject for clarity
04-12-2017 06:09
04-12-2017 06:09
A warm welcome to the Community @Tove1966. Where are you seeing this inconvenience, in the app or computer? In the meantime, I recommend logging out and logging back in to your account.
Hope to hear from you soon.
04-12-2017 10:14
04-12-2017 10:14
04-12-2017 10:52
04-12-2017 10:52
Hi Alejandrafitbit. I am also having this problem. I logged out and back in and also restarted my iPhone 6s. I have a blaze
04-12-2017 11:25
04-12-2017 11:25
04-12-2017 14:05
04-12-2017 14:05
Hi. I had the same problem last night. The new (and really cool feature) stopped working. I've logged out and logged back in. Will see after tonight if it's still not working. Its via the app on an iPhone 7 plus.
Thanks
04-12-2017 14:35
04-12-2017 14:35
There's another thread on this same topic here, Sleep Stages, that might have a bit more information for you.
04-13-2017 01:12
04-13-2017 01:12
04-13-2017 01:24 - edited 04-13-2017 01:26
04-13-2017 01:24 - edited 04-13-2017 01:26
@Tove1966Some of us have found if you delete the bad sleep log and then recreate it, it resurrects itself as the new sleep log. This has happened twice to me since the update.
04-13-2017 13:11
04-13-2017 13:11
Thanks. I tried deleting and adding the log. It eventually corrected itself.
04-13-2017 19:26
04-13-2017 19:26
The same thing happend to me. I logged my sleep because I couldn't wear it overnight, and it tracked the next night like the old sleep tracking. I don't remember what I did, I think I re-installed the app, and it fixed itself the next night. I hope it doesn't happen again.