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Sleep Stages went back to the old one

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Hey, I did an update a few weeks ago and thought it was great having slept update that somebody could see how much they had been awake and also how sleep had been during the night, but now it's back to the old back how do you do that bring back the new update again.

 

Thanks for the reply,

 

Tove

 

Moderator edit: Subject for clarity

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10 REPLIES 10

A warm welcome to the Community @Tove1966. Where are you seeing this inconvenience, in the app or computer? In the meantime, I recommend logging out and logging back in to your account. 

 

Hope to hear from you soon. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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Tove Nilsson
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Hi Alejandrafitbit. I am also having this problem. I logged out and back in and also restarted my iPhone 6s.  I have a blaze

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I also have an iPhone 6 and a Blaze

Tove Nilsson
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Hi. I had the same problem last night. The new (and really cool feature) stopped working. I've logged out and logged back in. Will see after tonight if it's still not working. Its via the app on an iPhone 7 plus. 

 

Thanks

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There's another thread on this same topic here, Sleep Stages, that might have a bit more information for you.

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Thanks all for the responses I have logged out of the app and then logged back has also started on my mobile so now it is back now I can see the different stages awake, rem, light and deep cell phone had probably locked himself in any way. I apologize if it's not spelled correctly I use Google translated 😜

Tove Nilsson
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@Tove1966Some of us have found if you delete the bad sleep log and then recreate it, it resurrects itself as the new sleep log.  This has happened twice to me since the update.

Colin:Victoria, Australia
Ionic (OS 4.2.1, 27.72.1.15), Android App 3.45.1, Premium, Phone Sony Xperia XA2, Android 9.0
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Thanks. I tried deleting and adding the log. It eventually corrected itself. 

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The same thing happend to me. I logged my sleep because I couldn't wear it overnight, and it tracked the next night like the old sleep tracking. I don't remember what I did, I think I re-installed the app, and it fixed itself the next night. I hope it doesn't happen again.

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