12-30-2018
14:32
- last edited on
01-01-2019
12:05
by
FerdinandFitbit
12-30-2018
14:32
- last edited on
01-01-2019
12:05
by
FerdinandFitbit
My blaze had been working great but for the last month it's been having issues either recording sleep or syncing recorded sleep data (I'm not sure which). It records and syncs everything else fine though. I have restarted both the device and my phone with no change. Please help?
Moderator edit: Updated title for clarity
01-01-2019
12:04
- last edited on
02-08-2025
06:55
by
MarreFitbit
01-01-2019
12:04
- last edited on
02-08-2025
06:55
by
MarreFitbit
Hi there @SunsetRunner, welcome to the Fitbit Community Forums! 🙂
I'm sorry to hear that you're having problems with your Fitbit Blaze not registering your sleep correctly. I'd like to help you out! Thanks a lot for all your efforts in trying to get it to work!
Now, I'm not clear on if your tracker doesn't record your sleep at all or if it does record your sleep sometimes but sometimes it doesn't show up.
Assuming that your tracker is not recording your sleep at all, here are a few things you could try to get it to work:
-Manually sync your Blaze to your Fitbit dashboard when you wake up if sleep doesn't sync automatically.
-Restart your tracker. You can easily do this by pressing the left and lower right buttons for 10-12 seconds. This will make your tracker to reboot
-Try sleeping with your tracker on your non-dominant hand.
Hope this helps. Let me know if you're still having problems after doing that.
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01-01-2019 13:12
01-01-2019 13:12