09-06-2017 00:51
 
					
				
		
09-06-2017 00:51
Sleep stages hasn't worked for five - six nights now. Looked at this forum same prob dates back to march.
anyone else ?
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 Best Answer09-06-2017 01:50 - edited 09-06-2017 01:54
 
					
				
		
 Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
                                          Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more 
                              09-06-2017 01:50 - edited 09-06-2017 01:54
@Shippers both, the first part of your sentence, and the banner at the top of the page answer your question. Why not keep an eye on 5he main thread.
 Best Answer
 Best Answer09-06-2017 01:50 - edited 09-06-2017 01:54
 
					
				
		
 Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
                                          Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more 
                              09-06-2017 01:50 - edited 09-06-2017 01:54
@Shippers both, the first part of your sentence, and the banner at the top of the page answer your question. Why not keep an eye on 5he main thread.
 Best Answer
 Best Answer09-06-2017 04:45
 
					
				
		
09-06-2017 04:45
 Best Answer
 Best Answer09-06-2017 05:06
 
					
				
		
 Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
                                          Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more 
                              09-06-2017 05:06
Old posts with the same problem have been merged into the main thread. The current issue with sleep stages started on Saturday.
 Best Answer
 Best Answer09-06-2017 06:10
 
					
				
		
 Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
                                          Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more 
                              09-06-2017 06:10
The main thread is now titled 9/3 with an update dated September 3rd update
 Best Answer
 Best Answer09-06-2017 06:10
 
					
				
		
09-06-2017 06:10
I had the same issue back in March but it wasn't as wide spread as it is now. I did all the suggested fixes and they haven't worked. Here is what I have found that worked but it was a temporary fix. I am now receiving the old patterns again for the past 5 days. Hopefully this will help you until Fitbit creates the fix.
1. Hard start your tracker by holding down the left button and the lower right hand button together until you see the fitbit logo
2. Make sure your HR is set to ON and not Auto, (this will drain the battery if left this way). but it seem to only work correctly this way for me. I find that keeping it on Auto the led lights turn a very light green and the if I tap the blaze it shows bright green.
3. I have change the setting to nondominant hand on the app but keeping the blaze on the dominant hand on the phone app.
4. Make sure your bluetooth is connnected to the blaze.
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