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Sleep stages not tracking on blaze

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‎06-19-2017 05:17

‎06-19-2017 05:17

I just upgraded to blaze for the sleep stages option. The first night it worked the last 2 nights it didn't work. It recorded my heart rate all night but reverted to old system for sleep. I'm ready to return and get my extra $100 back and go back to my charge. Very disappointed. 

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‎06-19-2017 06:45

‎06-19-2017 06:45

I am in the same situation as you are.  I no longer received the stages or the insights for the past 6 nights.  I have tried restarting, un-installing/re-installing the app, switching heart rate monitor from auto to on.  I have one more thing i am going to try I went in and changed my sleep sensitivity and see if that works.   Hope we can get this resolved soon.

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