help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Sleep, steps/hour, heart rate, etc disappeared from the Dashboard

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-09-2019 12:49

‎10-09-2019 12:49

Anyone have any idea what's happened?  I can't find the tiles on the app on my phone nor on the website.  FitBit is SO FRUSTRATING

Best Answer
0 Votes
3 REPLIES 3

‎10-09-2019 17:27

‎10-09-2019 17:27

Hi, @ShanR! I would suggest checking to make sure your tracker is still linked to your account. Kind of sounds like what happens when it gets disconnected for some reason.

MakMak | Community Council

If you find a response useful, please mark it as a solution to help others.

Check out the Lifestyle Forums for ways to get more active!

Best Answer

‎10-09-2019 19:20

‎10-09-2019 19:20

my regular dashboard has completely disappeared also from by Blaze.  I can't get my steps or it to be recognized from my app anymore; are they discontinuing it?

Best Answer
0 Votes

‎10-09-2019 19:54

In response to kramaekers

‎10-09-2019 19:54

@kramaekers, they no longer make the Blaze, but it's still supported in the app. Mine synced just fine today. Did you check what I suggested for the OP?

MakMak | Community Council

If you find a response useful, please mark it as a solution to help others.

Check out the Lifestyle Forums for ways to get more active!

Best Answer