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Sleep tracking accuracy

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‎01-24-2020 07:21 - last edited on ‎01-25-2020 11:41 by Fitbit Moderator

‎01-24-2020 07:21 - last edited on ‎01-25-2020 11:41 by Fitbit Moderator

For the 2nd time this week my fit fit has failed to record early evening sleep. Last night I went to sleep about 8:30, woke up at midnight, then went to sleep at around one o'clock. Fitbit only shows my sleep from 1:00 a.m. on and says I only got 5 hours of sleep last night?

 

Moderator edit: Subject for clarity 

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‎01-25-2020 11:40

‎01-25-2020 11:40

Hi @Cortttt, welcome to the Community Forums!

 

Thanks for bringing this to my attention and the details that were shared in your post, certainly the sleep tracking feature of your Blaze isn't working as the way it was designed. To better assist you with this, can you please let me know when was the first time you experienced this inconvenience and how many times since then? Is your device tracking Sleep Stages correctly or simplified sleep records? If you haven't already done so, please restart your device and try wearing it on your non-dominant hand when you're going to sleep.

 

Let me know if you have any additional questions.

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