04-05-2017 07:40 - edited 04-05-2017 07:41
04-05-2017 07:40 - edited 04-05-2017 07:41
When I updated by Blaze a few days ago I found that I loved the new sleep stages but last night for some unknown reason my sleep tracking reverted to tracking sleep patterns, the "old way". What do I need to do to keep my Blaze tracking sleep stages correctly?
04-05-2017 08:10
04-05-2017 08:10
My Charge 2 did the same thing! I am bummed.
04-05-2017 08:24
04-05-2017 08:24
Same thing happened to my Blaze. 😞
04-05-2017 08:46
04-05-2017 08:46
woke up this morning and my Blaze did the same thing
04-05-2017 09:09
04-05-2017 09:09
Mine too! I've email customer support on it.
04-05-2017 09:18
04-05-2017 09:18
My Blaze did same thing. I had the rem deep and light sleep. But now it's back to the old way. How do I get the sleep stages back?
04-05-2017 09:38
04-05-2017 09:38
Same thing happened with my Blaze this morning.
04-05-2017 09:41
04-05-2017 09:41
Same thing on my blaze 👎🏼
04-05-2017 10:46
04-05-2017 10:46
Same issue with mine.
04-05-2017 11:05
04-05-2017 11:05
Same thing happened to my Blaze
04-05-2017 11:08
04-05-2017 11:08
My Blaze did the same thing! I loved the new sleep stage feature and want it back, but at least I know now that it's not just a fluke with my Fitbit!
04-05-2017 11:15 - edited 04-05-2017 11:16
04-05-2017 11:15 - edited 04-05-2017 11:16
I was about to create a post about this until I saw yours. I am hoping is a glitch that can be corrected. I woke up this morning with the old sleep tracking as well on the Blaze.
04-11-2017 07:04
04-11-2017 07:04
My Blaze did the same thing today (reverted to "old" way) for the first time since it started the new Sleep stages tracking. Did anyone figure out how to fix it?!
04-11-2017 07:26
04-11-2017 07:26
I noticed the same thing on my Blaze.
04-11-2017 17:09
04-11-2017 17:09
Just woke up with mine this morning and it has done that as well.
04-11-2017 18:25 - edited 04-11-2017 18:29
04-11-2017 18:25 - edited 04-11-2017 18:29
Same here, I deleted the current sleep log and resynced and no sleep log. I then created a new sleep log with the same time frame and it worked correctly.
Then I happened to go back to sleep immediately, and when I awoke I synced and it added a 1.5 hour "old style" sleep log because the new sleep feature needs at least 3 hours to activate the new reporting.
The time of the 1.5 hours started at the same time as the ending of my main sleep period. I then deleted the 1.5 hr sleep log and edited the main one and it all joined up perfectly.
See if that works for you.
04-11-2017 19:33 - edited 04-11-2017 19:37
04-11-2017 19:33 - edited 04-11-2017 19:37
Same here😡
04-11-2017 19:34 - edited 04-11-2017 19:36
04-11-2017 19:34 - edited 04-11-2017 19:36
My Charge 2 and Blaze changed back to the old sleep version also. 😞
04-12-2017 21:17
04-12-2017 21:17
04-12-2017 21:30
04-12-2017 21:30
@Anjules Thanks for adding to my post. I have also found if I awake during the night and check my emails it can sync and because it is less than 3 hours the old sleep graph shows. From then on that applies until I delete the Log and re-add