06-14-2018 05:45
06-14-2018 05:45
My Blaze is blank except for a tiny red light in the top left corner. I have tried resetting and charging but nothing happens. When I switch on Bluetooth on my phone it continuously searches for the device. Any advice greatfully received. Thanks.
Best Answer06-14-2018 06:29
06-14-2018 06:29
That's where the battery icon would appear in red when the battery gets low. Sounds like yours is just about dead. How old is your tracker and have you ever let it completely discharge? That can kill a lithium ion battery.
06-15-2018 11:04
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
06-15-2018 11:04
I believe @REDCAP is refereeing to the ambient light sensor, that at certain angles does show up as a red dot .
This sensor is used when the screen brightness is set to auto.
06-18-2018
08:32
- last edited on
10-28-2025
07:02
by
MarreFitbit
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
06-18-2018
08:32
- last edited on
10-28-2025
07:02
by
MarreFitbit
A warm welcome to the Community @REDCAP, @SunsetRunner and @Rich_Laue thanks for stopping by.
I appreciate all the efforts in trying to fix this and would like to know if you keep having issues with your Blaze? Is the red line still there? If is is, could you please provide me with a photo?
Hope to hear from you soon. ![]()
08-26-2018 14:34
08-26-2018 14:34
I have the same problem
Best Answer08-26-2018 14:46
08-26-2018 14:46
I’ve tried different chargers, resets, and I even left it in the cradle for 3 weeks and still just the light!
Best Answer08-26-2018 23:49
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
08-26-2018 23:49
Does this red light show up at night wh n the room is dark?