04-15-2017 18:02
04-15-2017 18:02
I baby all my electronics and my new Blaze that I received as a birthday present one week ago already has a scratch on it that I can catch my fingernail in. I'm really bummed about this. I work at a desk all day and haven't done anything rough outside working in the yard or anything. Is this sort of thing covered by a warranty?
04-15-2017 18:22
04-15-2017 18:22
@105437 on the bottom of every page is a link to the warranty
Then you can contact.fitbit.com this link is also found in the top right of any page.
04-15-2017 18:33
04-15-2017 18:33
Thanks for the reply! Based on the following, looks like I'm out of luck.
"This warranty does not apply to a Product or part of a Product that has been serviced, altered, refurbished, or modified by anyone who is not authorized by Fitbit, nor does it apply to any cosmetic damage such as scratches and dents."
04-15-2017 18:37
04-15-2017 18:37
I would still contact fitbit, even if it only gets tye incident logged.