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Some of my active minutes disappeared

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‎12-28-2016 08:22

‎12-28-2016 08:22

Yesterday, I went for a walk and loged 24 minutes of active time.  Later in the day, I rode a bike for 34 minutes and it showed up in my daily exercise and my active minutes now showed 58 minutes.  An hour or so later, I looked at my dashboard again and the active minutes was back to 24.  The bike ride still showed up in the ecercise but not in the active minutes.  I've done a hard reboot of my phone, re-synched several times and it still won't show up.  Now, yesterday's stats are old news now but any ideas what happened and how to fix it in the future if it happens again?

 

Thanks!

 

Gary

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‎12-30-2016 14:13

‎12-30-2016 14:13

I've had the same problem for 2 days now.  It is slightly different but in the end, it's the same thing.  Now, the issue I'm having is that my biking isn't being counted towards active minutes.  It is counting towards exercise but not active minutes.  It is being auto recognized as exercise but for some weird reason, it isn't showing up in my active minutes at all.  I've more than met my "goal" for the day so it isn't a big deal but it is still frustrating.  I feel like I'm being cheated out of "credit" for my hard work.  LOL  Any clues what's going on?

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