Somebody anybody! Help me with this thing! Please

[ZCC]

I just got my blaze today and i am on a dell laptop window 10 (had to upgrade) and I cant seem too keep it synce and after removing and redownloading I keep getting this. Im so confused. I got this as a treat for losing 100 pounds and I was hoping it would help me. Can someone help me with it please?

[nlmux]

You will likely be more successful with syncing your tracker using the Fitbit app on a smartphone. There is varying success with being able to sync via computer using Windows 10. I, myself, was never able to do it and use my phone/tablet for syncing. Congratulations on your wonderful achievement to better health!

[ZCC]

I dont have access to a smart phone right now 😞

[ZCC]

Thank you!  I still have a ways to go though. Cn you please tell me how to correct the date and time?

[Rich_Laue]

When setting up your account, did you set the timezone, once it since the clock will be set..

That error is saying that you should add your tracker as a replacemen tracker.

 http://help.fitbit.com/articles/en_US/Help_article/How-do-I-set-up-a-replacement-tracker

[Claire7234]

It doesn't sync on Android smart phones. I was able to sync it to my iPad but it's frustrating that it won't sync to my phone

[SunsetRunner]

@Claire7234 I'm afraid I'll have to correct your sweeping generalisation 🙂 It might not sync at the moment with your particular android phone but it does sync with android phones. I've an android phone and it syncs without any problem.

[Rich_Laue]

@Claire7234 has it ever synced with your Android?

When you try to Sync through the Android Have you turned off or moved the iPad 30 plus feet away?

Hyou haven'tmentioned your phone model, is it compatable?

Do you get any error messages, or red '!' to tap on? Please let us know them.

Have you tried turning the phone off, then turn on? I say this because it will do the other 6 siggestions in one step.

Have you tried a restart of the tracker?

Dod you check this doc out?

[Claire7234]

It wouldn't sync to galaxy 6 edge or Moto x 2014

[Claire7234]

It synced once to the motox but since then all I get is the red exclamation point and i do not receive texts or calls

[Rich_Laue]

When you tap on the red exclamation point, does it give you an error message? You mentioned an iPad and posted from a Galaxy s7 above. When your trying the motox turn the bluetooth off on all the other devices you habe synced with

[AngelaMa]

Hello @ZCC, @nlmux, @Rich_Laue, @Claire7234 It's great to have you here! 🙂  @ZCC Are you still experiencing issues with syncing your Blaze? if you are, I would suggest to visit this thread about syncing with Windows devices. @Claire7234 as mentioned by @SunsetRunner the Blaze syncs with a variety of Android phones and tablets. You can review compatibility here. Also if you are trying to sync with multiple devices please review this article. 

Let me know how it goes! 🙂