05-22-2019 11:34
05-22-2019 11:34
Bonjour, depuis quelques jours je remarque que ma Fitbit Blaze ne me donne plus mes enregistrements d'heures de sommeil et lorsque je m'entraîne elle ne me donne pas la fréquence cardiaque, donc mes dépenses caloriques ne sont pas correcte. J'ai redémarrer ma montre à plusieurs reprises sans succès. Avez-vous une solution pour moi ?
Best Answer05-22-2019 11:41
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
05-22-2019 11:41
Welcome to the forums!
"Hello, since a few days I notice that my Fitbit Blaze no longer gives me my records of sleep hours and when I train it does not give me the heart rate, so my caloric expenses are not correct. I restart my watch repeatedly without success. Do you have a solution for me?"
I would try a restart. do it at least 3 times
If it does not help I would contact support. Use help link at top of forum
Wendy | CA | Moto G6 Android
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Best Answer05-22-2019 11:57
05-22-2019 11:57
Fait, mais ne fonctionne pas.
Best Answer05-25-2019 14:12
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
05-25-2019 14:12
Have you contacted Fitbit?
Best Answer