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Stair climbing not working at all

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‎09-20-2016 16:45

‎09-20-2016 16:45

My blaze has been miscalculating flights of stairs but it just got way worse! I have climb 10 flights of stairs today and it still says 0!
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‎09-21-2016 05:30

‎09-21-2016 05:30

Hi there @Bambambam. Good to see you in the Community! 🙂

 

I'd just like to know... are you using a stair climber or is it just the actual activity of going up the stairs?

 

In the case it's on a stair climber, Fitbit trackers do not count the elevation gains simulated on them. Your tracker uses changes in barometric pressure to detect elevation change, and therefore requires that you physically change elevation in order to properly record floors.

 

Now, if it's for the regular actual activity, I would recommend restarting your tracker by pressing and holding the left and lower right button for 10-12 seconds and this will make your tracker to reboot and then you can see how it goes.

 

Let me know if you need more help with this!

Ferdin | Community Moderator, Fitbit

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